WEB Ticket Reservation

Validity of the ticket is five days after exchange for WEB ticket at ticket window.

Please do not apply for groups by travel agencies.

Reservations for October and November will be on sale starting at 4:00 pm on 1st October.

It might take some time to exchange for a WEB ticket at station if many visitors coming because there is only one window for WEB ticket.

During peak season, please come to the window 30 minutes before your boarding time to complete exchanging 15 minutes before.

Contact Us

Inquiry about Web Ticket Reservation

Frequently asked questions are listed for your reference. Please read these before making an inquiry.
Click here for a list of FAQs.

Note: We do not accept cancellation of reservation through an inquiry form.
You can cancel from the "Customer with reservation" window.

  • Inquire by entering the necessary items in the following form.
  • * You must enter this item. Otherwise the message cannot be sent.
Mail address *
Name * Mr/Ms.
Phone number * - -
Web Ticket Reservation
Inquiry *

* A response will be made to the email address or phone number you provided.
* Is the email address and phone number correct? Please check before sending.

  1. Normally, the information desk is busy during business hours. We may not be able to respond to your message within the same day.
    * The information desk is closed on weekends and holidays.
  2. If there is no response within three days after sending, check that the entered email address is correct and send once more.
  3. The entered personal information will be used only for "Response to inquiry concerning Web Ticket Reservation" and for no other purposes.
  4. We will not disclose any information that identifies the customer personally to a third party without consent of the customer.

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